Shipping policy

SHIPPING
We Ship From Our Netherlands warehouse processing within 1-2 business days.
Standard shipping typically takes 7-15 business days (excluding weekends). If your order is not delivered by the estimated delivery time, don't hesitate to get in touch with our friendly customer service for assistance!
OUR GUARANTEE
We take pride in our products as we believe they are amazing. However, we understand that buying things online can be daunting, especially for the first time, so we offer a 100% satisfaction guarantee.
If you don't have a positive experience for any reason, we will do whatever it takes to make sure you are 100% satisfied with your purchase.
To return your product, you should mail your product to:

Pure Oriental
46 Robertscott Street

1056 BA Amsterdam
Netherlands

T (064) 857-0908
E  bio.oriental2021@gmail.com

RETURNING PRODUCT
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are shipping an item over $75, consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.